A.P.R.I.L. (Automated Personal Response Information Line) – (630) 860-1667
Obtain account information when you need it, with a quick phone call to our 1-touch Automated Response System. All you need is your account number and your
pre-assigned PIN. Then simply dial (630) 860-1667 and select option 1. The prompt will take you through the steps to obtain your account information.
- Make balance inquires
- Check clearing and deposit information
- Transfer account and loan funds.
- Request a check withdrawal sent by mail
If you don’t have or know your Personal Identification Number (PIN), speak with a Member Service Representative at (630) 860-0340, who can assign you a number today.
Automated Clearing House (ACH)
Credit transfers include direct deposit payroll and vendor payments. ACH direct debit transfers include consumer payments on insurance premiums, mortgages loans, and other kinds of bills. Please speak with the accounting department. **See fee Schedule
Automatic Transfers
This will allow you to have your Credit Union Loan payment transferred from your account and/or a set amount transferred from account to account on a monthly basis. Please call or see a member service representative.
Car Pricing
Speak to our loan department for estimated value of a vehicle you may be purchasing, trading in or selling.
Cashier’s Checks
Available only, during normal Lobby hours. **See fee Schedule
Check by Phone
Members that have a loan with the Bensenville Credit Union can use our Check By Phone service to make their payment from another financial institution. This convenient service can help you avoid making late payments and, as a result, save you form incurring late fees and negative marks on your credit report. Please speak to the accounting department for more information. **See fee Schedule
Copy of a Check
Need a copy of a check and don’t have internet access? Contact our member service department with the information of your request. Please allow 24 hours research on all requests. **See fee Schedule
Corporate Checks
Can’t get to the credit union? Then we can send a check from your account to you. This can be done by contacting one of your member service representatives, through our A.P.R.I.L. (audio response) or Internet banking Systems.
Delta Sonic Car Wash Tickets
These tickets can be used at any Delta Sonic location and are available at a discounted rate. Please note the tickets are available during Lobby hours only.
Enterprise Car Sales
Interested in purchasing a vehicle from Enterprise? Contact a member service representative for the current special offer from Enterprise to our Members. You may also want to speak with our loan department to get pre-approved loan.
Marcus Theater Movie Tickets
These tickets may be purchased from any of our tellers, during Lobby hours only. Prices may vary from year to year, please contact a member service representative for more information.
Money Orders
Our Money Orders are available up to $1,000 and are available through our walk-up and lobby hours. Please see any of our tellers for assistance. **See fee Schedule
Notary Public
This service is offered to our membership only and will require our member to produce current identification with a photograph, physical description and signature. A driver’s license, military ID or passport will usually be acceptable. A notary public is a public servant appointed by the State Government to witness the signing of important documents and administer oaths. This does not make your document “true” or “legal”.
Postage Stamps
Stamps are available at any teller window, during Lobby hours only. **See fee Schedule
Pre-Approved Financing
On a budget or want to know what your potential payment may be. Please contact a loan officer prior to shopping for a Pre-approval of your loan.
Reconciliation of Statement
In need of help balancing your check book? Please contact our accounting department to schedule an appointment. **See fee Schedule
Saving Bonds
This service is offered during normal Lobby hours ONLY. Please contact one of our tellers for further assistance.
Signature Guarantee/Gold Medallion
This service is offered to our membership only and guarantees signature for:
- Securities Transfer Agents Medallion Program (STAMP)
- Stock Exchange Medallion Program (SEMP)
- New York Stock Exchange, Inc., Medallion Signature Program (MSP
Please contact Roger Peters, for an appointment and the appropriate paper work needed for this type of Signature Guarantee/Gold Medallion.
Six Flags Great America Tickets (Discounted)
These tickets are a seasonal item and may be purchased from any of our tellers, during walk-up and lobby hours. Prices may vary from year to year, please contact a member service representative for more information.
Statement Print-out from Our Office
Need a copy of Statement? Contact our member service department with the information of your request. Please allow 24 hours research on all requests. **See fee Schedule
Stop Payment on an ACH/Debit or Check /Block of Checks
You may, upon timely and proper request, at the Credit Union to stop payment on a check or other payment order drawn upon your checking account including preauthorized debits and ACH payments. You may request a stop payment by telephone, by mail, or by appearing in person. The stop payment will be effective in the Credit Union received the order in time for the Credit Union to act upon the order and you state the number of the account, date and number of the item, its exact amount, and to whom it was issued. If you give the Credit Union incorrect or incomplete information, the Credit Union will not be responsible for failing to stop payment on the item. If the stop payment order is not received in time for the Credit Union to act upon the order, the Credit Union will not be liable to you or to any other party for payment of the item. If we recredit your account after payment a check or other transaction item over a valid and timely stop payment order, you agree to sign a statement describing the dispute with the payee, to transfer to the Credit Union all of your rights against the payee or other holder of the draft, and to assist the Credit Union in legal action taken against the person.
Duration of Stop Ordered: Verbal stop payment orders remain in effect for fourteen (14) days. Written (with signature) stop payment orders are in effect for six (6) months. Lost and stolen checks will require you to fill out an affidavit and this stop payment will be in effect indefinitely or until you notify us otherwise. **See fee Schedule
Telephone Transfers between Accounts
A telephone transfer of funds from this account to another account with us, if otherwise arranged for or permitted, may be mad by the same persons and under the same conditions generally applicable to withdrawals made in writing. Unless a different limitation is disclosed in writing, we restrict the number of transfers form a saving account to another account or to third parties, to a maximum of six (6) per month (less the number of “preauthorized transfers” during the month). Other account transfer restrictions may be described elsewhere.
VISA Cash Advances
Bensenville Community Credit Union is a proud sponsor of Visa. We only accept Visa. If you have a Prepaid Debit/Credit Card that carries the Visa Logo, we can accommodate your needs. Please call 630-860-0340 if you have any further questions regarding Visa Cash Advances.
VISA Gift Cards
These are ideal for Travel and Gifts for all occasions. You can set the amount of the gift card, anywhere from $50 to $500. Please see a teller for further assistance. **See fee Schedule
Wire Transfers
Send or receive money to other financial institutions. Our wire out cut off time is 3:00pm
daily. Please contact a member service representative for all wiring instructions.
**See fee Schedule
